TRUSTED BY HOUSING ASSOCIATIONS AND RESIDENTS
When heating fails or a roof leaks, it’s more than an inconvenience, it can be a risk to health and security.
Taylor FM blends rapid-response maintenance with carefully planned refurbishment projects, arranging appointments directly with tenants where needed so every job is completed quickly, safely and with the least possible disruption.
Whether there’s an emergency leak, a failed boiler or a damaged fire door, our 24/7 helpdesk dispatches the nearest in-house engineer so residents regain heat, water or security the same day wherever possible.
Beyond rapid response
With all the trades available in-house, we can handle strip-out, plastering, rewires, new kitchens or bathrooms, boiler replacements and decoration – with a single point of contact to coordinate the job.
Outside the front door, our teams can tackle one-off fixes or phased programmes covering roofing, drainage, fencing, blockwork and damp-proofing.
Throughout, we liaise directly with tenants, arranging appointments by phone or SMS, and coordinate multi-property programmes so every home is accessible on the agreed day.
Proven with leading housing providers
Pobl Group, Right There and several local councils depend on Taylor FM for everything from emergency boiler replacements in sheltered housing to multi-roof refurbishment programmes on 1960s blocks.
They value our ability to adapt to tenancy agreements, keep residents informed and deliver consistently high workmanship.
End-to-end support you can lean on
- Single contract manager: Links reactive jobs, planned maintenance and project work across the estate
- Putting residents first: Badged and uniformed engineers ensure tenants aren’t without critical services
- Live updates: Shows job status, photographs and compliance certificates in real time
- Flexible scheduling: Disruptive works scheduled in with tenants to minimise inconvenience
Get the support you need for your estate
We’ll review your portfolio, and build a maintenance and refurbishment plan that works for you and your residents.
Call 01554 556 016 or request a call below and we’ll get back to you in minutes – not days.