Case Study – Marstons

Marston’s partners with Taylor FM to keep both its pubs and tenanted accommodation safe, open and welcoming.

We understand the maintenance needs in the fast-moving hospitality sector and provide the ability to work around key operating times. 

We have successfully supported Marston’s across a number of areas, both in the tenanted accommodation and the pub side of the business.

Our support spans every corner of the estate – from grounds maintenance and car park repairs to roofing replacements, Fire Risk Assessment actions and EHO support – giving Marston’s a single, responsive contractor for day-to-day maintenance and larger projects alike.

“We are delighted to work with Taylor FM, whose exceptional service delivery to Marston’s plc consistently exceeds our expectations. Their comprehensive approach to planned and preventative maintenance – including carpentry and door repairs, window, flooring and roofing repairs and replacement, grounds maintenance, and minor project works – has ensured that our properties are always in prime condition. Taylor FM are responsive to emergencies, stepping in when other contractors have fallen short, providing quick and efficient solutions when we need it most, and they always keep us informed of works progress and offer various solutions to the tasks presented.

Taylor FM demonstrate a deep understanding of our needs as a client, providing tailored services that benefit our properties, our colleagues, and our overall estate strategy. Their dedication to delivering high-quality work has been evident throughout our partnership, and we have been extremely pleased with the results. As we look ahead, we anticipate this partnership to grow from strength to strength and look forward to further entrusting them with additional projects for years to come.”

Marston’s plc